Good questions, honest answers
Frequently asked questions
Here are a few helpful details about Trufeast and feeding your dog. Always follow the current product packaging for product-specific guidance.
What type of dog food is Trufeast?
Trufeast is an oven-baked dry dog food (kibble) for adult dogs.
What is the flavour?
Chicken and rice.
What are the main ingredients?
The recipe includes chicken meal, rice, potato starch, chicken fat, brewer’s yeast, pumpkin, dried carrot, flaxseed, egg powder, chicken liver, vitamins and minerals, salt, rosemary extract and citric acid.
Is Trufeast oven-baked rather than extruded?
Yes. Trufeast is baked in an oven, not extruded.
Does the recipe contain wheat or corn?
No. There is no wheat and no corn in the recipe.
Which dogs is Trufeast suitable for?
Trufeast is formulated for adult dogs of all breeds, aged 1–7 years.
How much Trufeast should I feed my dog daily?
The daily quantity depends on your dog’s weight, activity level and body condition. Follow the feeding guide printed on the pack and adjust as needed.
How should I transition my dog to Trufeast?
Introduce Trufeast gradually over seven days, mixing it with your dog’s current food. Increase the proportion of Trufeast gradually until your dog has fully transitioned. If digestive issues persist, consult your vet.
Where do you deliver?
We deliver across India.
How long does delivery take?
- Metro cities: 3–5 working days.
- Tier 2 and tier 3 cities: 5–7 working days.
- Remote areas and North-East India: 7–10 working days.
Orders are processed within one working day of payment.
How can I track my order?
A tracking number is emailed within 24 hours of dispatch. You can use it to track your shipment through India Post.
Can I cancel my order after placing it?
Orders can be cancelled within 12 hours of placing the order, provided they have not been dispatched. Email woofrindia@gmail.com or message @trufeast_official with your order number.
Which payment methods do you accept?
We accept UPI and card payments. Cash on Delivery is not available; all orders are prepaid.
Can I return an opened pack of dog food?
No. For food safety reasons, opened packs cannot be returned.
What should I do if my order arrives damaged or incorrect?
Photograph the package and product, then email woofrindia@gmail.com within 48 hours of delivery. We will review the issue and arrange a replacement or refund.
How do I request a refund?
Email woofrindia@gmail.com with your order number, a description of the issue and photos if the product is damaged or incorrect.
How can I contact Trufeast for help?
Email us at woofrindia@gmail.com or message us on Instagram at @trufeast_official
What are your customer support hours?
Our customer support hours are 10:00 AM to 7:00 PM.